Pricing
All product prices are in pounds(£) sterling, include VAT at the current UK rate, but are exclusive of packaging and delivery charges. We reserve the right to change any advertised price before accepting an order. Products marked with a recommended retail price (RRP) refer to prices the manufacturer recommends that the goods are sold at in the UK, or prices that retailers within the UK are currently offering the same product.

Availability
All products are subject to availability and may be withdrawn at any time. All products shown on the website should be in stock, unless marked otherwise. If you try to enter a higher quantity than is available, you will be informed of the current stock level.  If your order cannot be fulfilled you will be offered an alternative or the opportunity to cancel your order. We reserve the right to make minor substitutions of equal or better value or quality, provided it is not a substantial change to the order.

Product Details
The photographs of the products are for reference only and should be considered illustrative. Products often come in different colours, patterns, designs or are part of a range. We select one at random and you may not receive exactly the same item as illustrated on the website. Our item descriptions usually indicate this if applicable. Where sizes of products are quoted these are only intended as a guide. All references to gold, silver, gems, etc, relate to colour and style, not the actual material from which products are made. Errors and Omissions accepted.

Health and Safety
All of our products are very carefully selected and toys carry the European CE mark. None of the items are suitable for children under 3 years old due to, but not limited to, small parts which may present a choking hazard, or sharp points which may cause injury, or the risk of suffocation from the packaging itself. Confectionery is not guaranteed to be nut free. It is the customers responsibility to ensure that our products are not given to anyone under 3 years of age. It is the parents/carers responsibility to supervise the end user of the products we supply.

Order Confirmation
Orders can only be accepted via our online shop. You will be sent an e-mail confirming receipt of your order. We reserve the right to decline any order.

Order Cancellation
You may cancel your order up to the time of despatch from our premises.

Payment
No items will be despatched until Little Prezzies receives full payment. All payments must be made in Pounds Sterling. Credit cards may be used via Google Checkout, a secure payment gateway. Google Checkout accepts major credit and debit cards, including VISA, VISA Electron, MasterCard, Switch/Maestro, and Solo. Buyers enter their credit or debit card information when they first sign up for Google Checkout and can select their preferred payment type during checkout. Little Prezzies do not see customer's card details. Please note that the customer's billing address must be the address to which the credit card statement is sent, otherwise payment will not be accepted and there will be a delay in processing your order.

Delivery
We deliver to mainland England, Scotland and Wales only. Express delivery is not available to Scottish Highlands and Islands. Delivery is not available to locations outside of the UK. See our full shipping information.

Despatch
Despatch of stock items will usually occur within 2 working days of full payment being made to Little Prezzies. Please allow longer for customised labels. See our delivery page for up to date shipping information. Following despatch, 2nd Class Delivery may take up to 7 working days and Express Delivery usually arrives the day after despatch. Delivery dates are estimates only and Little Prezzies will not be liable for any consequential loss arising out of failure to meet specific dates.

Goods Lost in Transit
We will replace or refund the cost of goods lost in transit to the customer. Our liability is limited to the cost of the goods and we accept no liability for goods not being received to meet specific dates.

Shortages
All orders are carefully checked by two individuals before despatch to ensure correctness. Customers are requested to check their orders within 24 hours of receipt. In the unlikely event of shortages being discovered, we can only assist when these have been reported within 24 hours of the delivery signature/receipt.

Damaged Goods
Damaged parcels must be marked as damaged on the delivery sheet at the time of delivery. Failure to do so may invalidate any claims. We will not be held responsible for shortages or damaged goods that have been signed for in full and as in good condition. Damaged goods and their packaging should be kept for inspection. You must notify us by email within 24 hours if goods are received damaged. If we are not notified of any damage within this time, it will be deemed that your order has been delivered to you in a good and satisfactory state. After the expiration of this 24 hour period, no refund or exchange can be offered based on a claim for damaged goods.

Returns
From the date you sign for receipt of your order, as per the EU Distance Selling Directive, you have up to 7 days to return your complete order. Before returning goods, please email Little Prezzies for a Returns Authorisation stating the reason you wish to return. Failure to do so may result in a delay of any refund. The goods must be unused, unopened and in the same condition as they were originally despatched from us. The original packaging should be used for their return.

The delivery charges for returns are at your expense and goods remain your responsibility whilst in transit to us, you are therefore advised to use Royal Mails Recorded Delivery service or for goods with a value of 30 or more you should use the Royal Mails Special Delivery service. We cannot accept responsibility for any loss or damage which occurs to items whilst in transit to us, or which occurs due to any other circumstances beyond our control.

Items made up to individual customer's requirements are subject to a 50% restocking fee of the cost of your original order, if returned for any reason.

Subject to the above conditions being met, refunds will be made within 14 days of receipt of the returned goods, less the original packaging, shipping and insurance charges and restocking fee.

Complaints
Little Prezzies hope you will be delighted with your purchases but if you are not, please contact us so that we may attempt to resolve the matter as quickly and amicably as possible. We aim to reply to complaints within 5 working days.

Privacy
Customers information will be held in strictest confidence. See our full Privacy Policy.

Copyright
All trademarks and logos displayed on this website are copyright of their respective owners. All photographs are copyright of Little Prezzies.

Warranties
Little Prezzies makes no warranty in respect of any products advertised on this website which are supplied to Little Prezzies by independent suppliers. Batteries supplied with any items are considered for demonstration purposes only and may have a limited life.

Jurisdiction
Sales via this website are governed by English Law and you agree to submit any dispute to the exclusive jurisdiction of the English Courts. All orders are subject to these Terms and Conditions, and no amendments will be accepted by us.

Validity
Little Prezzies reserve the right to change our terms and conditions at any time and without notice. The terms and conditions which apply to any transaction, are those which appear at the time the order is placed on the website.