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Delivery Information
Where we Deliver
We deliver to mainland England, Scotland and Wales.
Please obtain quote for delivery to Scottish Highlands and Islands.
We aim to despatch orders
within three working days.
Delivery Charges
You will be able to choose from the following delivery options.
 
Type Price Usual delivery time from date of despatch
Lightweight £2.99 Please use for label orders of up to approx 15 sheets and for lightweight items.
2nd Class £4.99 Sent by Royal Mail 2nd Class Recorded Delivery Service.
Express £9.99 Sent by Next Day Recorded Delivery Service.

Despatch
Subject to availability, we aim to despatch stock orders within 48 hours of receipt of payment of your order. If for any reason this is not possible we will contact you to see if you wish to continue with your order. Please allow longer for customised labels.

Delivery Times
Royal Mail 2nd Class delivery is usually between 3 and 7 working days following despatch. If a more urgent delivery is required please select Express Delivery at checkout. As delivery times may be affected by factors beyond our control, we cannot be held responsible for any loss or disappointment resulting from non-delivery or late delivery. Therefore please provide enough lead-time when placing an order. If you require items for a specific date at short notice, please contact us to ascertain whether it is possible.

Whilst most items arrive with our customers within the Royal Mail estimated delivery times, Royal Mail delays do occasionally happen. A parcel is not considered missing by Royal Mail until 14 days after posting.

Delivery
Orders are despatched using a Courier Service or Royal Mail's recorded delivery service. A signature will be required on delivery of goods. Therefore, if you know you will not be available to take delivery, you are given the option when placing your order to have your goods delivered to an alternative address to the billing address, ie neighbour's house or place of work. If this is the case, please give full instructions, including a contact name/department if it is being delivered to a large company!

If delivery is still missed you will be left a card informing you of an attempted delivery and given instructions on how to have it re-delivered. Please note that parcels are only kept by Royal Mail for 7 days after an attempted delivery, before being returned to sender.

If goods are returned to Little Prezzies because the customer failures to re-arrange a delivery day with the courier or because we were given an incorrect or incomplete address, the carriage is not refundable, plus any return carriage fees and a restocking fee will be charged to the customer.

On receipt of goods, it is ESSENTIAL that you check the package carefully to ensure it isn't damaged or hasn't been tampered with. Once you sign for the package the goods are deemed as being successfully delivered. If a package is damaged or there appears to be items missing you must state this on the delivery sheet next to your signature. We cannot be held responsible for shortages or damaged goods that have been signed for in full and as in good condition.

 

 

 

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